Login Problems

What you can do?

Are you on the right login page?

We have different environments. Make sure you are on the login page you registered with.  Here you can find the links to the environments:


Forgot your password?

Choose your area and you will get there directly through the link.

  1. "Web" reset 
  2. "DE" reset
  3. "CH" reset 
  4. "EDU" reset


Are you registered?

To be able to log in, a registration is necessary in the first step. Choose your desired environment and you will get there directly via the link.

Login Issues - Unauthorized Error

If you get the error message "unauthorized" when you try to log in.

Check out this article.


If the problem persists, please contact us. support
We will help you as soon as possible.